St Davids Healthstream (2024)

FAQs

How do I access my HealthStream from home? ›

Open Internet Explorer and type the web address (also called a URL) provided by your administrator (for example: www.healthstream.com/hlc/FacilityName). You may have an HLC icon on your PC desktop or your institution's intranet. If so, double-click the HLC icon. The Login page appears.

For your initial log-in, please use your Facility code followed by your employee # as your User ID and password.

Need support? We are here to help. Anyone can reach us at 800-521-0574, Monday - Friday, 7 a.m. to 7 p.m. CT or, if you are a HealthStream administrator, please log into the Customer Support Portal.

If a student completes a learning activity more than one time (for example, multiple attempts to pass a test), the system will count the estimated time for each attempt. If you do not wish to record an estimated completion time for an activity, you must enter a zero (0) in both the Hours and Minutes boxes.

These can be accessed on an unlimited basis via the HealthStream platform or the highly utilized mobile app, available on the Apple App Store and Google Play.

If you are having trouble logging in, click "Forgot Your Password." Enter your User ID and click Submit (don't enter anything in the email field). If you have an email associated with your account, you will receive a system-generated email with a link to reset your password.

HealthStream is mainly used by healthcare organizations, medical device companies, and pharmaceutical companies. How do I access HealthStream from home? To access HealthStream from a home network, users can go to the URL provided by the administrator and log in to the HealthStream portal.

Passwords must be eight (8) or more characters in length. Passwords must include a combination of all of the following four characteristics: upper case, lower case, numeric and non-alpha numeric special symbols (!,#,$,% are all examples of this). Password reminders cannot contain the password.

HealthStream reviews FAQs

HealthStream has an overall rating of 3.8 out of 5, based on over 372 reviews left anonymously by employees. 74% of employees would recommend working at HealthStream to a friend and 65% have a positive outlook for the business. This rating has decreased by 2% over the last 12 months.

Who is CEO of HealthStream? ›

Winner for Diversity. Congratulations to our CEO Bobby Frist of being named by Comparably as one of the nations Best CEO's for both Diversity and Women! It is an exciting time to be working at HealthStream!

Robert A. Frist, Jr., co-founder, has served as chief executive officer and chairman of the board of directors since 1990.

Forgot your password? Use the forgot password link above, BEFORE contacting a HealthStream Administrator. If you are locked out (after 3 failed attempts), you will be locked out for 15 minutes before you can try again. Please use the Forgot Password link if you cannot remember you password.

HealthStream's customers are healthcare organizations (HCO) and pharmaceutical and medical device companies (PMD) and include over 1,400 healthcare organizations (predominately acute-care facilities) throughout the United States and some of the top medical device and pharmaceutical companies.

If you are having trouble logging in, click "Forgot Your Password." Enter your User ID and click Submit (don't enter anything in the email field). If you have an email associated with your account, you will receive a system-generated email with a link to reset your password.

Your hStream ID is the account you use to access applications within the HealthStream ecosystem, like the new Resuscitation Skills mobile app. It includes the email address, phone number, and password you use to sign in and stores your security and contact details.